Privacy Policy

Last Updated: June 1, 2025

Welcome to Mumbai Home Expert (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit www.mumbaihomeexpert.com (“Website”) or use our services.

Mumbai Home Expert is a RERA-registered real estate agency (RERA Registration No.: A99000039384) and follows ethical, transparent, and compliant business practices.

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1. Information We Collect

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a) Information You Provide Voluntarily

We may collect personal information when you interact with our Website or services, including:

• Contact details: Name, email address, phone number, postal address

• Property preferences: Location, budget range, property type, configuration, and amenities

• Financial information: Approximate budget or loan requirements (we do not collect sensitive financial data such as bank account or card details directly)

• Account details: Username and password if you create an account

• Communications: Emails, enquiry forms, chat messages, WhatsApp conversations, or calls

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b) Information Collected Automatically

When you browse our Website, we may automatically collect:

• Usage data: Pages viewed, time spent, search behavior, and referral sources

• Device data: IP address, browser type, operating system, and device identifiers

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2. Cookies, Advertising & Tracking Technologies

Mumbai Home Expert uses cookies and similar technologies to improve user experience, analyze traffic, personalize content, and display advertisements.

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Google AdSense

We use Google AdSense, a third-party advertising service. Google and its partners use cookies (including the DoubleClick cookie) to serve ads based on users’ visits to this and other websites.

• Google’s use of advertising cookies enables it and its partners to show relevant ads

• Users may opt out of personalized advertising by visiting Google Ads Settings

• Users may also opt out of third-party vendor cookies by visiting www.aboutads.info

We do not control how third-party advertisers use cookies. These cookies help measure ad performance and relevance.

You can manage or disable cookies through your browser settings.

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3. How We Use Your Information

We use collected information to:

• Respond to enquiries and provide property-related services

• Personalize property recommendations and content

• Communicate updates, insights, and marketing information

• Improve Website performance and content quality

• Display relevant advertisements

• Maintain security and prevent fraud

• Comply with legal and regulatory obligations, including RERA requirements

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4. Information Sharing & Disclosure

We may share information with:

• Service providers: Hosting, analytics, marketing, and IT support partners

• Property owners/developers: When you show interest in a listing

• Financial institutions: With your consent, for home loan facilitation

• Legal authorities: When required by law or regulatory obligations

• Business transfers: In case of merger, acquisition, or asset sale

• With your consent: When explicitly permitted by you

All third parties are required to handle data responsibly.

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5. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

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6. Your Rights & Choices

You may have the right to:

• Access your personal data

• Request correction or deletion

• Opt out of marketing communications

• Manage cookies through browser settings

To exercise these rights, contact us using the details below.

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7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

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8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

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9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date. Continued use of the Website indicates acceptance of the updated policy.

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10. Contact Information

Mumbai Home Expert
Address: 500, Shri Ganesh Apartment, Virar East, Vasai Virar – 401305
Email: mumbaihomeexpert@gmail.com
Phone: +91 91464 46264